Frequently Asked Questions

  • I didn't get my login; what is my login?
  • My Family Access account says I am "Missing Email Address".
  • Where do I find my Family ID?
  • How do I pay fees or fund lunch online?
  • Can I fund lunch or pay fees with the Mobile App?
  • I forgot my Family Access password; what do I do?
  • Where do I find my student's report card?
  • Why won't the mobile app connect when I know the username and password are correct?
  • How do I request an absence on the Mobile App?